Privacy Policy – HYD Fresh
Effective Date: 29/12/2025
HYD Fresh (“we”, “our”, “us”) values the trust you place in us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place orders, or contact us through phone or WhatsApp.
1. Information We Collect
When you use our website or services, we may collect the following information:
Personal Information
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Name
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Phone number
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Delivery address
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WhatsApp contact details
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Business details (for wholesale customers)
Order Information
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Products ordered
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Order quantity and preferences
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Delivery instructions
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Order history
Technical Information
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IP address
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Browser type
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Device information
(Collected only for website performance and security)
2. How We Use Your Information
We use your information to:
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Process and fulfill orders placed on our website
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Confirm orders and deliveries
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Communicate via call or WhatsApp regarding your order
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Manage retail and wholesale customer requests
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Improve our products, services, and website experience
3. Order & Payment Information
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Orders can be placed through our website or via WhatsApp/call.
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Payment-related information is handled securely through trusted payment providers.
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HYD Fresh does not store sensitive payment details such as card numbers.
4. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties.
Your information may be shared only:
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With delivery partners for order fulfillment
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With service providers essential for website operations
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When required by law or legal authorities
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or loss.
However, no online system can guarantee complete security.
6. Cookies
Our website may use basic cookies to:
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Improve website functionality
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Analyze traffic for better user experience
You may disable cookies through your browser settings.
7. Wholesale Customers
For wholesale and bulk orders, additional business-related details may be collected solely for order processing and account management.
8. Children’s Privacy
Our services are intended for individuals above the age of 13.
We do not knowingly collect information from children.
9. Changes to This Privacy Policy
HYD Fresh may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
10. Contact Information
If you have any questions regarding this Privacy Policy or your data, you may contact us:
Call / WhatsApp: +91 9381872047
🏪 HYD Fresh – Fresh Vegetables, Fruits & Groceries
🌱 Trusted family-owned business with 20+ years of experience


